Privacy Policy – Fixbee

Effective Date: 01 January 2025
Last Updated: 30 December 2025

Fixbee (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website https://www.fixbee.net.in, contact us, or submit your details through our advertisements and service platforms.

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1. Information We Collect

We may collect the following personal information:

• Full name
• Phone number
• Email address
• Address and service location
• Appliance details and service requirements
• Information submitted through Facebook, Instagram, and Google

We may also collect non-personal information such as device type, browser, IP address, and interaction data for analytics and service improvement.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

• Scheduling and providing appliance repair services
• Contacting you regarding service requests
• Responding to enquiries and customer support
• Sending service updates, confirmations, and follow-ups
• Improving service quality and customer experience

We do not sell, rent, or trade your personal information to third parties.

3. Meta (Facebook & Instagram) Ads Compliance

When you submit your information through our Facebook or Instagram advertisements:

• Your data is used only to contact you regarding the requested service
• Your information is processed in accordance with Meta’s Advertising and Data Policies
• We do not misuse or share lead data with unauthorized third parties

4. Sharing of Information

Your information may be shared only:

• With Fixbee-authorized technicians or service partners to fulfill your request
• When required by law, regulation, or legal process
• To protect Fixbee’s rights, property, or safety

All shared data is handled confidentially.

5. Data Security

We implement reasonable technical and administrative security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we take strong precautions, no online data transmission is 100% secure.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tools to:

• Improve website performance
• Understand visitor behavior
• Enhance user experience

You may disable cookies through your browser settings if you prefer.

7. Third-Party Links

Our website may contain links to third-party websites. Fixbee is not responsible for the privacy practices or content of external websites.

8. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent for communication

To exercise these rights, contact us using the details below.

9. Changes to This Privacy Policy

Fixbee may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

📞 Phone: +91 90085 13730
🌐 Website: www.fixbee.net.in